Who We Are

Our website address is: https://oxynorm.store/
Oxynorm MedShoppe is dedicated to the preservation of our visitors’ privacy and we recommend that you read this full privacy policy to understand how this is done.

What Personal Data We Collect And Why We Collect It


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When you visit our website, we automatically collect and save your IP address.
Where you volunteer this information (i.e. by filling in an online form to use our services), we will also save your name, delivery address, email address, date of birth, telephone number, GP address, patient notes, consultation notes, payment records and details of the medicines you have ordered.

Your personal information is used for the following:

– To provide our services to you (namely, medical consultations for prescription medications).
– To send you details of our goods and services.
– How we share your personal information:
– With other third parties where this is necessary to deliver the services.
– With other business entities within Oxynorm MedShoppe.

Data Control and Protection

Oxynorm MedShoppe is the data controller responsible for your personal data (collectively “Oxynorm MedShoppe”, “we”, “us” or “our” in this privacy policy).

Patient Confidentiality

As some of the information we collect is medical is nature, this information is treated with the utmost confidentiality. This will never be disclosed unless we are legally required or permitted to do so. This information will not be used for marketing purposes unless you give us direct permission.

Medical data, which may include your patient records, order history and any consultation notes, may be collected via the online forms and medical questionnaires you complete. This can also be collected through telephone conversations and secure messaging with us.

This medical data and order history is treated with the highest confidentiality, which means that our staff can only access it if they are a health professional. We do not disclose medical data without consent, unless there is a legal requirement for us to do so.

Information about our products and services will not be sent to you using your medical data, unless you have provided us with your permission to do so in this way.

Information We Collect

We collect and process the following data about you to aid in providing our services and to run our website. This is specific information that is volunteered by you and used in very specific ways.
Information provided when you communicate with us by telephone, post, email and submission of information online.

The information provided when you register for information through the website.

Information provided when completing forms on https://oxynorm.store/ – including details provided at the time of using our site, such as; consultations for treatments, posting material or requesting further services.

This information may be personal in nature and consist of name, address, email address, date of birth, gender, telephone number, your GP’s name and address, any medical history and medical information, consultation notes, payment records and details of previously ordered medicines.

Use of Information

To enable us to provide services, the information that we collect from you is used:
– To enable us to provide our health services to you.
– To enable us to comply with regulatory requirements.
– To communicate with you in the event that there is a query or problem with your order.
– To inform you of any changes to our website, services or goods and products.
– For record keeping purposes.
– To track and analyse activity on our website.
– To handle payments.
– Marketing purposes (When permission has been given to do so):
– To offer information requested from us relating to products or services.
– To offer information to you relating to other products that interest you.


Allowing Oxynorm MedShoppe to use your personal information and enabling them to provide you with information regarding unrelated goods and services, which we believe may interest you.
You can withdraw your permission for us to contact you for marketing purposes at any time by emailing us at oxynormmedshoppe@oal.com


In instances where you have given us your permission in advance, we may also use your medical data to send you specialist information about products and services. These details would not be shared with third parties or enable them to send you details of their goods and service

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.


What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To fulfil our obligations to the General Pharmaceutical Council, the Department of Health and Social Care, and other regulatory or similar bodies, health-related personal information may need to be retained for a period of time after you cease to be a customer.

We do our utmost to ensure that all reasonable steps are taken to make sure that your personal information is treated and stored securely and in accordance with this Privacy Policy

Use of Cookies

“Cookies” are pieces of code that a website transfers to your hard drive to store and sometimes track information about you. Cookies are common and won’t do anything to harm your system – they simply store or gather information. They help our website function properly for you.

We may collect information about your computer including, where available, your IP address, operating system and browser type for system administration as part of our audit trail process. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser’s setting to prevent it from accepting cookies on your computer – go to www.allaboutcookies.org for instructions on how to disable cookies. However, you may not be able to use our site fully.

Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they can be used to store information which may identify a user’s computer, cookies do not personally identify users and passwords and credit card information are not stored in cookies.

Our Website uses Per-Session cookies. We only use these whilst you are visiting our website and they are deleted when you leave. They remember you as you move between pages, for example recording the items you add to an online shopping basket or your prescription list. They also help maintain security.

Our Website also uses Google Analytics cookies, to find out how people find our site, what content they look at and to gather customer journey information across our site to understand how people use the site and where we can improve it. We also use Google Analytics to collect aggregated statistics to describe traffic patterns, usage and other site information to prospective partners, suppliers, medical researchers, sponsors, investors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.

Your right to complain

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. The ICO can be reached here. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance..

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at oxynormmedshoppe@aol.com.

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